Birmingham, AL – As record-breaking cold temperatures and severe winter weather, such as Winter Storms Cora and Enzo, impact Alabama, residents are experiencing higher energy usage and increased utility bills. With another wave of winter weather expected this week, Alabama Power is working to connect customers with resources to help manage energy costs and access financial assistance if needed.
Heating homes during cold winter months requires more energy compared to cooling them in the summer. The greater the difference between the outdoor temperature and a home’s thermostat setting, the harder heating systems must work. According to the National Weather Service, Alabama’s average low temperature in January is typically around 36 degrees. However, in January 2025, the average low dropped to 28 degrees, increasing the demand for heating.
Alabama Power collaborates with various community partners to provide assistance to customers facing financial hardships. Several programs are available to help eligible residents manage their energy bills:
- ProjectSHARE: Administered by the Salvation Army, this program assists low-income individuals aged 60 and older and those with disabilities in paying their energy bills.
- Alabama Business Charitable (ABC) Trust: Established by Alabama Power over 30 years ago, this fund provides energy assistance throughout the year.
- Special Needs Assistance Programs: The company offers alternate payment dates for individuals relying on monthly government checks, as well as Braille and large-print billing options for visually impaired customers.
- Payment Arrangements: Customers facing temporary financial difficulties can work with Alabama Power to set up flexible payment plans.
Alabama Power provides several resources to help customers track and control their energy consumption:
- Home Energy Reports: Monthly emails providing a breakdown of energy use and personalized savings recommendations.
- My Power Usage: A tool that allows customers to monitor daily energy consumption, set alerts, and manage budgets.
- Budget Billing: A program designed to even out seasonal fluctuations in utility costs, offering more predictable monthly payments.
- Residential Pricing and Rate Plans: Various rate options to help customers choose a plan that best fits their budget and energy needs.
- Alabama Power Mobile App: A mobile platform that enables users to manage accounts, track energy usage, and set notifications.
As colder weather continues, Alabama Power emphasizes its commitment to helping customers stay warm while keeping energy costs manageable. Customers seeking assistance or more information on energy-saving strategies can visit AlabamaPower.com/PaymentAssistance and AlabamaPower.com/WinterBill for additional resources and guidance.
